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Getting Ready for the Holidays: 5 Tips To Help Your Store Re-Train and Fine-Tune Staff For a Smooth Holiday Season This article was reprinted with permission from the author.By the time you’re in the thick of the Holiday season, you’ll be too busy to deal with any big staffing issues that arise. That’s why now is the perfect time to start planning. Below, find five HR tips to help you get ready for the busiest time of year.
 These are by no means all the things you need to pay attention to – or that rhyme with “hire” – but if you address these points now you’ll find you won’t perspire so much during the holidays.What are your tips?  Writer's Bio: Bob Phibbs is the Retail Doctor®, a best-selling author and speaker who has helped thousands of independent businesses compete. His new book, The Retail Doctor’s Guide to Growing Your Business has received praise from both Inc. magazine and USA Today and can be found at your local bookstore or ordered at http://www.retaildoc.com/guide. He and his work have been featured in the New York Times, the Wall Street Journal and Entrepreneur magazine. Questions? Contact Bob at info@retaildoc.com. This article was reprinted with permission of the author, Bob Phibbs, aka The Retail Doctor®. Read more articles by this author |
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Re-wire. Part-timers asking questions over and over because they weren’t trained how to do some of the most basic tasks like returns, exchanges, etc. can drive you to drink. Think up a list of tasks that are most likely to be questioned or forgotten and train to it, such as “Where’s the POS receipt paper?” “What happens if the cc authorization goes down?” “If they are going to tow employees’ cars at the mall – where can I park?” Answer all these questions now so you don’t have to when you are slammed.
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